Define the knowledge boundary
Upload focused documents, course notes, FAQs, templates, transcripts, and method explanations that establish what belongs in scope.
Features
How SonaMinds turns expertise into a queryable system
SonaMinds helps experts turn their own documents, courses, FAQs, methods, and service boundaries into a controlled knowledge system that people can ask, rather than a flat feature list or a generic chatbot.
Core product
Make the expert system legible before you make it usable
Every feature is doing one of four things: defining scope, shaping retrieval, constraining response behavior, or separating expert control from audience access.
Classify the Assistant role
Set the Assistant name, introduction, tone, supported topics, unsupported topics, audience, and escalation rules.
Retrieve by structure
Answers are shaped by selected source materials and the role each source plays inside the expert knowledge system.
Show evidence where useful
Display source references so users can inspect the basis of an answer before they rely on it.
Separate expert control from audience access
Share an Assistant with clients, students, members, or visitors without exposing the expert workspace or requiring them to register a SonaMinds account.
Keep usage predictable
Set answer limits, access duration, seats, and usage records so service quality, cost, and client access remain predictable.
Entry points
Use expert AI Assistants where your audience already asks questions
SonaMinds Assistants can support public previews, course support, community knowledge, client onboarding, and expert service workflows while keeping the expert workspace private. This makes the product useful only after the category is understood.
Expert or business websites
Offer a guided AI entry point for visitors who need answers before contacting you.
Courses and learning portals
Help learners navigate course materials, examples, assignments, and common questions.
Communities and memberships
Give members a controlled way to ask repeated knowledge questions without turning every answer into live support.
Client service and onboarding
Use selected documents and FAQs to support clients before, between, or after human service interactions.
Related concept
Features make more sense after the category is defined
If you want the underlying category explanation first, start with the definition page. It explains why SonaMinds is a queryable expertise system rather than a generic chatbot.
Create a controlled AI Assistant
Enter the web app to configure sources, Assistant boundaries, client access, quotas, and usage records.