Knowledge preparation and import
Upload focused documents, course notes, FAQs, templates, transcripts, and method explanations that define what the Assistant can use.
Features
Make expert knowledge accessible, controlled, and reviewable
SonaMinds helps experts turn their own documents, courses, FAQs, and methods into SonaMinds Assistants that answer from selected sources, show citations where useful, and stay within clear access and usage boundaries.
Core product
Turn expert knowledge into a controlled AI service
Assistant boundaries
Set the Assistant name, introduction, tone, supported topics, unsupported topics, audience, and escalation rules.
Grounded answers
Answers are shaped by selected source materials instead of broad, unbounded model knowledge.
Citations and review
Show source references where useful so users can inspect the basis of an answer before relying on it.
Client access without signup
Share an Assistant with clients, students, members, or visitors without exposing the expert workspace or requiring them to register a SonaMinds account.
Quotas, expiry, and usage records
Set answer limits, access duration, seats, and usage records so service quality, cost, and client access remain predictable.
Entry points
Use expert AI Assistants where your audience already asks questions
SonaMinds Assistants can support public previews, course support, community knowledge, client onboarding, and expert service workflows while keeping the expert workspace private.
Expert or business websites
Offer a guided AI entry point for visitors who need answers before contacting you.
Courses and learning portals
Help learners navigate course materials, examples, assignments, and common questions.
Communities and memberships
Give members a controlled way to ask repeated knowledge questions without turning every answer into live support.
Client service and onboarding
Use selected documents and FAQs to support clients before, between, or after human service interactions.
Create a controlled AI Assistant
Enter the web app to configure sources, Assistant boundaries, client access, quotas, and usage records.